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July 2018- Vail, CO - Content Marketing Summit - Digiday
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Presenter: Content Marketing Hero's. How to hire, scale and build an efficient team for content.
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May 2018- Chicago, IL - Mobile Ventures Summit
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Presenter: Discussion on how mobile trends are disrupting retail.
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July 2017- Napa, CA - Digital Retail Summit - Digiday
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Presenter: Identify key challenges that brands retail brands face and facilitate working group sessions. Presented case study at the end of the summit.
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September 2015- New York, NY - America's Customer Festival
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Keynote: celebrating customers’ moving experience by engaging in their entire journey
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August 2015 - Lake Tahoe, CA - Cross-Channel Summit
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Panel: The Many Metrics of Engagement
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August 2015 - Boston, MA- eTail East
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Implementing Effective Measurement Of Your SEO Programs
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April 2015 - Chicago, IL- Social Media Strategies Summit
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Case Study: The power of customer experience- Developing an integrated content strategy
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December 2015- New Orleans, LA - Customer Experience Impact Summit
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U-Haul Case Study: How to Use Social Media Insights to Better Engage Your Customer
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February 2015- Scottsdale, AZ - Go Daddy Customer Experience Summit
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Using consumer insights to develop content marketing strategies
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February 2015- Phoenix, AZ - Digital Media Summit
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Panel Discussion: Search and Social
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November 2014- Chicago, IL – PR News Media Measurement
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Case Study in Social Media Measurement
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November 2014- New York, NY- Social Media for Customer Service
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Shift from reactive to proactive customer service on social media
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October 2014 – Santa Barbara, CA – Videonomics
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Creating Brand Journalism through Listening
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Sept 2014- San Fransisco, CA -Digital Strategy Summit
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Mapping your Customer Journey using Data Insights:
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Sept 2014- San Fransisco, CA – Corporate Social Media Summit
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Engaging Content Creation
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August 2014 – Philadelphia, PA – eTail East
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Building A Successful Social Strategy: Engagement, Measurement And Storytelling
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June 2014- New York, NY - Corporate Social Media Summit
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Analyze your customer effectively for enlightening and actionable insight
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May 2014- San Francisco, CA – Social Media & Web Analytics and Sentiment Analysis Summit
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Best practices for measuring Social Media
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May 2014- San Francisco, CA -Incite Summit West
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Panel Discussion: Beyond Measurement
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May 2014- New York, NY – Social Media World Forum
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Brand reputation: How to manage, maintain and grow through social
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December 2013- New York- Inside Social Marketing
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Staying Strategic in a Busy Social World
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October 2013- Dallas, TX- IPQC: Call Center Performance, productivity and metrics:
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Measuring customer care in social media
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September 2013- Boston, MA- Social Media & Web Analytics Summit
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Innovation and best practices to measure your social media success
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April 2013 - New York City, NY - PR News the Big 3 conference:
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Setting Tangible Key Performance Indicators for your Big 3 Initiatives
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February 2013 - South Seas, FL - Social Media Insider Summit
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Panel: Staffing Up: How Marketers Can Build a Strong Social Team
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- Colin Powell -
“A dream doesn't become reality through magic; it takes sweat, determination and hard work.”
Past Speaking engagements and Presentations
Recognition and Industry Articles
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04/2013 – 7 Tips for Incorporating KPIs into Your Measurement Strategy
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09/2013 – We’re Getting Social – and Analytical – At Boston Conference #SMWA
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10/2013- Practioner Interview Toni Jones Social Media Dirctor for U-Haul International
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06/2014 – Top 10 take aways from the Corporate Social Media Summit
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06/2014 – 8 Unmissable Social Media Insights from Marketers for Marketers
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07/2014- Management Spotlight: Toni Jones, Social Media Director, U-Haul International
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07/2014 -7 Useful Lessons From The Corporate Social Media Summit
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08/2014- Amtrak, U-Haul, Alex and Ani agree social efforts must involve all teams
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10/2014- Interview: Toni Jones, U-Haul on Deriving Business Insights from Social Media
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10/2014- Omnichannel: More than a Digital Transformation Buzzword
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04/2015- Are You Having These 3 Customer Conversations Every Day?
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05/2015 -Big Brand Theory: U-Haul Uses Social to Enhance Customer Service
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06/2015- U-Haul Wins Twitter With This Spectacular Stereotype-Embracing Tweet
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07/2015 - Toni Jones Discusses a New Way to Work at SXSW 1015